I’ve spent my entire career in the dealership world — working my way up from service advisor to service manager, overseeing technicians, diagnostics, and customers day in and day out. Over the years, I’ve seen firsthand how frustrating it can be to chase down the root cause of a problem — for both technicians and customers.

Too many times, a simple issue turns into a long process of trial and error. Misdiagnoses waste hours, parts, and patience. I lived that reality every day in the service lane, watching great techs struggle to get straight answers because the tools and systems just weren’t built for them.

That’s why I created DiagTech.ai — a platform designed by someone who’s been in the trenches. My goal was to build something that thinks the way a technician does: fast, accurate, and grounded in real-world data. DiagTech isn’t about replacing the human touch — it’s about empowering it. It’s the tool I wish I had years ago, when I was trying to get clear answers and fix cars faster.
If you’ve ever felt stuck on a diagnosis, second-guessed a code, or just wanted a faster way to confirm your gut feeling — I get it. I’ve been there. That’s why I built this: to make the process smarter, smoother, and built around you.